How do I return an item?

All the jewely on NuArt website are ONE OF A KIND, there for they not returnable, but we will be happy to exchance them for you within fifteen (15) days of receipt if not completely satisfied. Please return items in their original packaging along with a copy of the invoice. Call or e-mail customer service--please provide your receipt. Any exchanges of special orders will not be accepted. Please notify NuArt within 24 hours of receipt if any items are damaged or missing from your order.